Delivery Information

UK Mainland Delivery

  • UK Delivery cues & cases – 1 pc Length Parcel £12.00 - 3/4 Length Parcel £8.75 – Fully Insured Tracked Signed   
  • UK parcels are sent on a tracked signed next day delivery service. Excluding weekends and bank holidays.
  • Smaller items like mini butts and long telescopic extensions – £6.75 – Signed
  • UK delivery for sending cue tips and small accessories – £2.69 Signed

Overseas Delivery

  • Important – When buying products from outside of the UK you don’t pay UK VAT. This saves you the 20% VAT included in the product prices.
  • Courier delivery for cues and cases is 1 – 5 working days anywhere in the world.
  • European delivery is 1 – 5 working days and costs between £19.99 – £54.99
  • Outside Europe delivery is normally 2 – 5 working days and costs between £26.99 – £62.99
  • All parcels are sent on a fully insured, tracked / signed delivery service.
  • We provide you with tracking numbers for consignments so you can track the progress of your parcel.
  • Overseas postage for small packets containing cue tips and very small accessories prices vary £8.55 Tracked / Signed to most destinations. Delivery is usually between 5 – 10 days. Some destinations can take up to 21 days.
  • When sending to international destinations cue extensions on their own prices can vary. As a guide the cost is usually between £8.95 – £15.95 Please note when sending internationally parcels can experience delays due to customs processing.

Need more information about delivery

  • We can have your order securely delivered to your door. We export worldwide and are experts in packaging cues and cases.
  • When sending abroad we use a courier agent who finds the best and most competitive price for delivery to your door. Price is based on location, parcel size & weight. Couriers we use – DHL, TNT, UPS, FEDEX & Parcelforce
  • Products in stock are dispatched same or following day.
  • Small parcels under 1kg will be sent via royal mail for the UK and air mail for international orders.
  • Deliveries within the UK mainland standard flat rate charge. ( Not including Highlands & Islands of Scotland, Ireland & N. Ireland )
  • Large parcels ( Cues & Cases ) UK mainland are sent with DHL or TNT courier on a next day service. On most occasions the parcel will arrive the following working day but not guaranteed, please note no weekend delivery.
  • If you’re from Scottish Highlands, Ireland or N.Ireland then we might incur a slight postage increase. Delivery to these destinations can take 1 or 2 days longer.
  • Please note – International Courier Delivery – 1 pc length parcels (1 pc cues or cases) are more expensive to send than 3/4 length parcels (3/4 cues or cases)